Terms of Service (E-Commerce Rules) – https://perfumessence.eu email. in the shop.
These E-Commerce Rules (hereinafter referred to as the “Rules”) are a mandatory and integral part of the contract of sale and purchase concluded between the online store https://perfumessence.eu (hereinafter referred to as the “E-Commerce”) and the person – the customer (hereinafter referred to as the “Customer”), which introduces the Customer to E-Commerce. the terms and conditions for the purchase and sale of goods in the shop and the terms and conditions of the E-shop. the rights and obligations of the Shop and the Customer in relation to the purchase – sale of goods via E-shop. in the shop.

I. GENERAL PROVISIONS
1. Use Email. have the right to:

1.1. able-bodied natural persons aged at least 18 years;

1.2. minors aged 16 to 18 only with the consent of their parents, adoptive parents or guardians, except in the case of self-directed use of their earnings or scholarship;

1.3. legal persons;

1.4. authorised representatives of all the above.

2. If the Customer wishes to use the Email. to use the services of the shop and place an order, they must register. The registration shall be deemed to be completed and valid when the Customer electronically submits his/her information and proceeds to the next steps.

3. Personal data provided by the customer (name, surname, address, telephone number, email address) when registering with the E-Club. stored and handled in the shop in accordance with the 1996 11 June Law on Legal Protection of Personal Data of the Republic of Lithuania (current version) and 2016 27 April Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the General Data Protection Regulation) and in the following email. See the “Privacy Policy” at https://perfumessence.eu.

4. The prices of the products listed in the E-Card. in the shop’s catalogue, is valid only for purchases made online. in the shop. Product prices E-mail. are inclusive of all taxes applicable in accordance with the Law on Tax Administration of the Republic of Lithuania and other legal acts. Shipping costs are not included and are quoted separately when ordering. The delivery price shall be clearly indicated to the Customer prior to the confirmation of the order and shall be highlighted in the order confirmation itself.

5. Sale and Purchase Agreement between the Customer and El. of the Shop shall be deemed to have been concluded from the moment when the Customer Emails. in the shop, after you have created a shopping cart, specified the delivery address, chosen the payment method and read (after reading it, you note that “I have read and agree to the terms and conditions of the page”) these Terms and Conditions, you click on the “Checkout” button. The contract, concluded electronically between El. between the Shop and the Customer shall be governed by the Civil Code of the Republic of Lithuania.

6. About the conclusion of the sale and purchase agreement E the shop informs the Customer by sending a notification to the Customer’s e-mail address. to the following postal address.

II. CLIENT RIGHTS AND OBLIGATIONS
7. The Customer may select and order any product(s) from the E-shop. the products in the shop’s catalogues.

8. The Customer shall, by using the Email. the services of the shops, accepts these terms and conditions of the contract of sale and must comply with them.

9. Customer Email. must provide complete and correct details on the shop registration form. If the Customer’s personal data has changed and the Email address of the Customer has changed. the shop is not informed, the Customer assumes all risk of loss resulting therefrom.

10. The Customer is responsible for all actions taken by him/her using the E-Client Portal. shop.

11. The same person may not register and use the E-File. services provided by the shop under several names.

12. The Customer must be present at the place and time specified and accept the goods ordered.

13. The Customer undertakes not to disclose his/her registration and login data to any third party. If the Customer loses his/her login credentials, he/she must immediately inform Email. shop by email. by email to sales@perfumessence.eu or in writing to Naujakurių g. 7, Marijampolė 68263. El. the Shop shall not be liable for the actions of third parties after the use of the Customer’s login data prior to the moment of notification. In this case, El. shop and shall be entitled to consider that the actions of the E-shop. in the shop by the Customer.

14. El. the Shop is not liable for the actions of third parties who, after using the Customer’s banking system, enter into purchase and sale agreements via the E-shop. shop services.

15. In order to be able to offer the Customer the full range of services on our website, we ask for your permission to store information (cookies) on your computer (device). The information recorded will be used to identify the Customer as a previous user of the website and to collect website traffic statistics. The customer can view what information (cookies) we record at any time and can delete some or all of the cookies we have recorded. The Customer has the right to object to the storage and use of information (cookies) on the Customer’s computer (device), but in this case, some of the functions of the website may not be available to the Customer. You can withdraw your consent at any time by changing your browser settings or by contacting E-File. the shop, at any of the contacts published on the website.

III. EL. SHOP RIGHTS AND OBLIGATIONS
16. If false, inaccurate, misleading or incomplete information is provided at the time of registration or thereafter, or if the Customer fails to comply with any other obligations set out in these Terms and Conditions, the Email address of the Customer shall be deemed to have been provided to the Customer. the Shop has the right to immediately cancel the registration and delete the Customer’s data or restrict the Customer’s right to use the E-shop. the services provided by the shop. The Client shall be solely responsible for the consequences of any incorrect data provided by the Client.

17. El. the shop reserves the right to:

17.1 Suspend or terminate the Customer’s registration and use of the E-Client’s E-Client account without prior notice. the services of the Shop if there is reason to believe that the Customer is engaging in unauthorised activity or otherwise attempting to damage the E-shop. to keep the shop running or stable;

17.2 In important circumstances, temporarily or permanently terminate the El. the operation of the shop without prior notice to the Customer.

18. El. the Shop undertakes to provide all facilities for the Customer to use the Email. the services provided by the shop.

19. El. in the event of unforeseen circumstances where the shop is unable to deliver the goods ordered to the Customer, the shop undertakes to offer the Customer an equivalent product. If the Customer refuses to accept a counterpart, the money paid shall be refunded within 3 (three) working days if the Customer has made a prepayment.

IV. PAYMENT FOR GOODS
20. The Customer may pay for the Goods by:

20.1. using the bank’s online banking systems;
20.2. credit and debit cards;
20.3. by advance bank transfer.

V. DELIVERY OF GOODS
21. El. the shop undertakes to deliver the goods ordered by the Customer after payment to the address specified in the Customer’s order in the territory of Lithuania and other EU countries:

21.1. In case of payment in accordance with Clauses 20.1, 20.2, 20.3 of the Terms and Conditions, the goods shall be delivered in Lithuania within 1 to 3 (one to three) working days from the receipt of confirmation from the bank. In other EU countries, goods are delivered within 5-14 (five to fourteen) working days of confirmation from the bank.

22. Goods will be delivered by El. an authorised representative of the shop. Once the Customer has signed the consignment note or collected it from the post offices of the authorised representatives, the consignment shall be deemed to have been duly handed over (delivered).

23. At the time of delivery, together with the Email. The Customer must have the goods inspected by an authorised representative of the shop to check the condition of the consignment. If the Customer notices any damage to the Consignment, the Customer must note it on the consignment note and draw up a free-form consignment damage report. Once the Customer has signed the consignment note without remarks, the consignment is deemed to have been handed over in good order. If the delivered goods do not contain any parts or documents, the Customer must immediately inform the Customer by e-mail. email the store administration. by email to sales@perfumessence.eu or in writing to Naujakurių g. 7, Marijampolė 68263 or the phone numbers listed in the “Contacts” section.

24. Shipping costs Email. are not included in the price displayed in the shop and are indicated as provided for in point 4 of the Rules.

VI. RETURN OF GOODS
25. After more than 14 (fourteen) days from the date of delivery of the goods, the Rules of Retail Trade of the Republic of Lithuania shall apply to the return of goods.

26. When returning a faulty product, Email. the shop undertakes to accept the faulty product and, in the absence of any objection from the Customer, to replace it with an equivalent product. If the customer objects to the replacement of a faulty product with a quality product, the money paid for the faulty product will be refunded within 3 (three) working days from the date of return. In the event that it turns out that an E-Card is not available. the shop does not have a similar product, the Customer will be refunded the money paid for the product within 3 (three) working days from the moment of this discovery.

27. The returned product must be fully complete. The customer is responsible for the complete assembly of the goods. If the product is not complete, it is not accepted for return.

28. In cases where you notify your withdrawal from the contract of sale and purchase (page 26 of the Rules) within 14 (fourteen) days after the delivery of the goods, it is necessary to submit a completed form of withdrawal from the distance contract of sale and purchase or the off-premises contract of sale and purchase(REMOTE-CONTACT-OR-OFF-POUSING-POUSING-POUSING-POUSING-POUSH-CONTRACTS-CONTRACT-WAIVER- FORM). Refused goods must be returned in the packaging in which they were delivered. The packaging should be intact, clean, properly prepared and packaged. Otherwise, when returning the goods to E. the store wants the same requirements to be met, or makes every effort to meet the specified packaging requirements.

29. The Customer has the right to withdraw from the Purchase and Sale Agreement by notifying us by email. by email to sales@perfumessence.eu or in writing to Naujakurių g. 7, Marijampolė 68263 within 14 (fourteen) days from the date of delivery.

30. In order to withdraw from the sale and purchase agreement, you must notify your withdrawal in writing(DOWNLOAD-OR-NON-SALE-AGREEMENT-CONTRACT-Withdrawal-FORM) within the time limit specified in the Regulations to the contact addresses specified in Clause 29 of the Regulations. Confirmation of the withdrawal will be notified to the Customer’s email address. by post. If the Customer does not receive confirmation within 3 working days, he/she must contact Email. the shop’s management. If the Customer withdraws from the Contract, within 3 (three) working days, the Customer must telephone or email the following. by post to coordinate with Email. the manner of return of the goods to the shop (all issues of pick-up, drop-off and other transport to the location specified by the E-shop). In this case, the Customer is obliged to return the purchased product that meets the requirements of Clauses 30 and 31 of the Terms and Conditions. In the event of withdrawal from the contract, the money paid for the product will be refunded within 3 (three) working days from the date of return.

31. The Customer shall not be entitled to withdraw from the contract of sale if the goods have been damaged or if the appearance of the goods has been substantially altered; changes in the appearance of the packaging which were necessary for the inspection of the goods received shall not be considered to be a substantial change in the appearance of the goods.

VII. FINAL PROVISIONS
32. El. The Shop reserves the right to suspend, amend, modify these Terms and Conditions and other documents related to the Terms and Conditions at its sole discretion. Amendments or changes to the Rules shall enter into force on the date of their publication, i.e. the date on which they are posted on the website. in the shop system.

33. If the Client does not agree with the new wording of the Terms and Conditions, amendments, modifications, the Client shall have the right to withdraw from them, provided that the right to use the e-Government Service shall be lost. shop services.

34. If, after the change to the Terms and Conditions, the Customer continues to use the Email. the services provided by the Shop, it shall be deemed that the new wording of the Terms and Conditions, amendments or additions have been accepted.

35. Any disagreements regarding the application of these Rules shall be settled by negotiation. In the event of failure to reach an agreement within 30 (thirty) days, any disagreements shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.

36. A request/complaint regarding the use of the Email. goods bought in the shop can be submitted to the State Consumer Rights Protection Authority (http://www.vvtat.lt).

37. These Rules shall be governed by the laws of the Republic of Lithuania.

For purchases made at https://perfumessence.eu, information about the order process, delivery and collection of goods is provided by email. by email to sales@perfumessence.eu, in writing to Naujakurių g. 7, Marijampolė 68263, or by phone.

El. The shop (https://perfumessence.eu) is owned and managed by UAB “Trakvilda”, company code 302384257, address Naujakurių g. 7, Marijampolė 68263.

UAB “Trakvilda”
Company code: 302384257
VAT payer code: LT100004769612
Leader: Igor Valuckas
Address. 7, Marijampolė 68263
E-mail: sales@perfumessence.eu
Bank:Šiaulių bankas
Swift code: CBSBLT26
Bank code: 71800
Bank name: AB Šiaulių bankas
Bank’s address: 149 Tilžės str.149, LT-76348 Šiauliai
Current account: LT577181800037467747