Who we are

Our email. the address of the shop (hereinafter referred to as the “e-shop” or “website”) is: https://perfumessence.eu

The website is owned and managed by:
UAB “Trakvilda”
Company code: 302384257
VAT payer code: LT100004769612
Leader: Igor Valuckas
Address. 7, Marijampolė 68263
Phone: +370 645 17041
El. E-mail: pardavimai@perfumessence.eu
Bank:Šiaulių bankas
Swift code: CBSBLT26
Bank code: 71800
Bank name: AB Šiaulių bankas
Bank’s address: 149 Tilžės str.149, LT-76348 Šiauliai
Current account: LT577181800037467747

What personal data we collect and why we collect it

Products you’ve watched: we’ll use them to show you products you’ve recently watched.
Your location, IP address and browser type: we will use this for purposes such as calculating taxes and shipping costs.
Delivery address: we will ask you to enter this so that we can assess the delivery before placing your order and send you the goods you have purchased.
We will also use cookies to track the contents of your basket as you browse our website.

When you buy from us, we will ask you to provide information including your name, delivery address, telephone number, email address, address and telephone number. your postal address and billing information.

We will use this information for purposes such as:
– to create an account with us. in the shop;
– order fulfilment and delivery;
– for downloading account and booking information;
– responding to requests, including for refunds;
– processing payments and stopping fraud;
– for tax assessment;
– el. Improving the in-store and customer shopping experience;
– if you create an account, we will store your name, address, phone and email. the email address that will be used to complete future orders.

We generally collect information about you for as long as we need the information for the purposes for which we collect and use it, and until we are legally obliged to keep it. For example, we keep order information for 2 years for tax and accounting purposes. This includes your name, email address, telephone number and billing and delivery addresses.

We will also collect comments or reviews if you choose to leave them.

Payments

We accept payments via Paysera, Cardinity and bank transfer. When processing payments, some of your data will be transmitted to Paysera and Cardinity, including information necessary to process or support the payment, such as the total purchase amount and billing information.

For more information, please refer to Paysera’s Privacy Policy and Cardinity’s Privacy Policy.

Contact forms

When visitors fill in the contact form on https://perfumessence.eu/kontaktai/ we collect the following visitor data: username and surname, email address and contact details. Mail. We collect this data in order to respond to a query left by a visitor.

Comments

When visitors post comments on the website, we collect the data visible on the comment posting form, as well as the visitor’s IP address and browser user record, to protect against spam.

An anonymised data record (hash) may be generated from your email address and provided to the Gravatar service provider in order to verify your use of this service. Gravatar’s privacy policy is available here: https://automattic.com/privacy/. Once your comment has been approved, your profile picture is publicly visible next to your comment.

Files

If you upload photos to a website, you should avoid uploading them with stored location data (EXIF GPS). Visitors to the website can download photos from the website and extract location data from them.

Cookies (cookies)

What are cookies and how do they work?

This website uses cookies. Cookies are text files that are placed on the browser of your device (e.g. computer, mobile phone, tablet) with your consent when you browse a website and collect information about your browsing.
When you first visit the website, cookies are transferred to your computer and are then used to distinguish your computer from other computers, making the website more user-friendly and allowing us to improve the website. This is a common website browsing practice that makes it easier to navigate the website you have already visited and to access the information published.

What cookies do we use?

In order to provide you with a more convenient and efficient use of our website, we use the following cookies:

You can adjust the cookies we use here: Settings

How do I remove cookies from my device?

If you do not want your personal data to be processed by cookies, you can change the settings of your web browser so that cookies are not accepted or delete the cookies you have saved.
You can change the cookie settings in your browser at any time. All browsers have the option to delete cookies. More detailed instructions depend on the browser you are using and can be found in the options menu of the browser you are using:

• Cookie settings in Internet Explorer
• Cookie settings in Firefox
• Cookie settings in Chrome
• Cookie settings in Safari web and iOS

More information: https://www.allaboutcookies.org/

Please note that the removal or blocking of cookies may affect the operation of the website and some of its functionalities, and may adversely affect your use of the services available on the portal.

Content uploaded from other websites

This website may contain content uploaded from another website (for example, videos, images, text, etc.). Viewing and interacting with such uploaded content on this website is equivalent to visiting the websites from which the content is uploaded.

These websites may collect data about you, use cookies, third-party tracking services and monitor your interactions with uploaded content, including if you have an account and are logged in to these websites.

Statistics

We use Google Analytics to measure the performance of our website (see Google Analytics Terms of Service).

Who we share your data with

– Trakvilda UAB staff supervising the e-services. the operation and content of the shop. Our staff have access to the information you provide. For example, email. Store administrators can access order information, i.e. which items have been purchased, when they were purchased and where they should be shipped (customer information such as name, email address and billing and delivery information). Our team members have access to this information to help fulfil orders, process refunds and assist buyers.
– providers of website content management systems and website hosting services;
– el. the provider of in-store analytics services, Google LLC (United States of America), insofar as this is necessary for the purposes of website data analytics. Google LLC is listed as a participant in the EU-U.S. Privacy Shield Framework, which confirms that this supplier adequately complies with the data protection standards required by the EU.

We do not sell your data under any circumstances.

How long we keep your data

We keep order information for 2 years for tax and accounting purposes.
Statistical information collected by Google Analytics tools and other cookies is usually used for up to 3 years.
If you post a comment, its text and metadata are stored indefinitely. This is so that we can recognise and approve future comments automatically, instead of the administrator approving them. When you register on our website and become a user, we store all the personal data you provide in your account. Each user can view, edit and delete his/her personal data at any time (with the exception of the user name). Site administrators can also view and edit this data.

We automatically delete data for which your consent is required or may be withheld upon withdrawal of your consent (withholding of consent).

Your rights

The data subject whose data are processed in the course of the Data Controller’s activities has the following rights:
– Know (be informed) about the processing of your data (right to know);
– To know your data and how it is processed (right of access);
– Require the rectification or, depending on the purposes of the processing of the personal data, the completion of incomplete personal data (right to rectification);
– To have your data erased or to stop the processing of your data (except for storage) (right to erasure and right to be forgotten);
– Have the right to require the Data Controller to restrict the processing of personal data on one of the legitimate grounds (right to restrict);
– You have the right to data portability (right to port);
– To object to the processing of personal data where such data is processed or intended to be processed for direct marketing purposes, including profiling in relation to such direct marketing.

If you no longer wish your personal data to be processed for the purpose of direct marketing, including profiling, you may send an email to pardavimai@perfumessence.eu or call +370 645 17041 and object to the processing of your personal data for the purpose of direct marketing and/or to the non-application of only automated processing, including profiling**, of your personal data, without providing any reasons for your objection.

**The personal data you provide may be used for profiling of your personal data for the purpose of direct marketing in order to offer you customised solutions and offers. You may withdraw or object to the processing of your personal data by automated processing, including profiling, at any time.

The Data Subject shall have the right to submit to the Data Controller in writing any request or instruction relating to the processing of personal data in one of the following ways: by mail: Naujakurių g. 7, Marijampolė 68263; email. email: pardavimai@perfumessence.eu.

The controller shall respond to such a request or instruction and shall carry out or refuse to carry out the actions specified in the request within one month of the request. Where necessary, the period may be extended by a further two months, depending on the complexity of the requests and
numbers. In this case, the Data Controller shall inform the Data Subject of such extension within one month of receipt of the request, together with the reasons for the delay.

The Data Controller may refuse to allow data subjects to exercise the rights listed above, except for the refusal to process personal data for direct marketing purposes, in cases where, as provided by law, it is necessary to ensure the prevention, investigation, investigation and prosecution of criminal offences or breaches of professional or professional ethics
the identification, as well as the protection of the rights and freedoms of the data subject or other persons.

Where we send your data

Visitors’ comments can be checked using an automated spam search service.

Contact information

UAB “Trakvilda”
Company code: 302384257
VAT payer code: LT100004769612
Leader: Igor Valuckas
Address. 7, Marijampolė 68263
Phone: +370 645 17041
El. E-mail: pardavimai@perfumessence.eu
Bank:Šiaulių bankas
Swift code: CBSBLT26
Bank code: 71800
Bank name: AB Šiaulių bankas
Bank’s address: 149 Tilžės str.149, LT-76348 Šiauliai
Current account: LT577181800037467747

How we protect your data

We take appropriate technical and organisational measures (data encryption, security measures to prevent unauthorised access to this website (e.g. two-factor authentication)) to ensure that all data is protected against accidental or unlawful destruction, accidental loss, alteration, disclosure and other unauthorised forms of processing.

What data protection procedures we use

Data encryption, security measures to prevent unauthorised access to the website, staff training on data protection.

What third parties we receive data from

We do not receive data from third parties.